- April 23, 2022
- 1:00 PM - 4:00 PM
Introduction
Business process management (BPM) is an organizational discipline where a company takes a step back and looks at all of these processes in total and individually. It analyzes the current state and identifies areas of improvement to create a more efficient and effective organization.
Learning Objectives
At the end of the training, participants are expected to:
- Assess the effectiveness of current business processes and operational processes
- Identify, evaluate, and prioritize opportunities to improve business processes
- Master the knowledge and skills to map and model business processes at the enterprise-wide level as well as detailed workflow level
Course Overview
Module 1: What are “Business Processes?” and “What is a “Business Process Analysis?”
Module 2: Business Analysis Planning and Monitoring [Initiate Phase]
Module 3: Elicitation and Collaboration [Scope and Design Phase]
Module 4: Life Cycle Management
Module 5: Strategy Analysis [Improve and Control Phase]
Module 6: Requirements Analysis and Design Definition
Module 7: Process Performance Measurement and Assessment
Module 8: Solution Evaluation and Process Transformation