Business process management (BPM) is an organizational discipline where a company takes a step back and looks at all of these processes in total and individually. It analyzes the current state and identifies areas of improvement to create a more efficient and effective organization.
Learning Objectives
At the end of the training, participants are expected to:
Assess the effectiveness of current business processes and operational processes
Identify, evaluate, and prioritize opportunities to improve business processes
Master the knowledge and skills to map and model business processes at the enterprise-wide level as well as detailed workflow level
Course Overview
Module 1: What are “Business Processes?” and “What is a “Business Process Analysis?”
Module 2: Business Analysis Planning and Monitoring [Initiate Phase]
Module 3: Elicitation and Collaboration [Scope and Design Phase]
Module 4: Life Cycle Management
Module 5: Strategy Analysis [Improve and Control Phase]
Module 6: Requirements Analysis and Design Definition
Module 7: Process Performance Measurement and Assessment
Module 8: Solution Evaluation and Process Transformation