Crisis Management & Response Management provides guidance for the participants to understand the activities and measures to be taken during the situation of crisis in an organization and immediately work upon recovery from crisis for business continuity.
Learning Objectives
At the end of the training, participants are expected to:
Assess and confirm the crisis management strategy employed in the organization
Design an effective crisis management team
Implement a program for developing a crisis management plan
Establish a training program for the crisis development team
Identify activities among the organizations during the situation of crisis management
Determine the actual and potential consequences of the crisis;
Practice Continuity of business operations during and immediately after the crisis.
Who Should Attend
Senior Managers
Strategic Planning Managers
Risk & Safety Managers
Disaster Managers
Course Overview
The following are the subjects to be taken up during the workshop proper
Module 1: Crisis Management – What is it & What is it not!
The characteristics of a major crisis
The principles of crisis management
Module 2:Preparation and Prevention:
Crisis Prevention & Preparation Activities
Crisis Management Program
Crisis Management Plan
Module 3: Crisis Management Control Centre
Organization
Equipment
Crisis management
Team secretariat
Module 4: Risk Management and Business Continuity Strategies