Ensuring Business Continuity During Crisis

Business Impact Analysis (BIA)

Introduction

This program will help participants to identify the tools to carry out an effective Business Impact Analysis in line with ISO 22301. Participants will learn to know about managing and coordinating a BIA, including best practices of BCM implementation will be covered by using the ISO 22301 standard as the benchmark – providing necessary guidelines for successful implementation of a simple BCM framework in a step-by-step fashion.

Learning Objectives

At the end of the training, participants shall be able to:

  • Learn how to identify and prioritize critical business functions
  • Be confident outlining financial and operational risks to critical functions
  • Understand Risk Assessment Process & how it contributes to BCM
  • Learn how to collect data, present findings and prepare BIA & RA reports.
Program Outline/Course Overview
  • Understand & Appreciating the existing Business Impact Analysis Process
  • How to save time and money following a disaster by using a Minimum Service Level (MSL).
  • How to conduct a Business Impact Analysis (BIA).

Crisis Communication and Response Management

Introduction

Crisis can happen anywhere, at any time and often occur when they are least expected. When a crisis does occur, events usually unfold rapidly, leaving little time for planning. That is why advance preparation is essential. Some crisis can be predicted and prevented, and those that cannot be avoided can be minimized if handled properly. Therefore, it is necessary to handle crisis in a swift and organized manner.

Learning Objectives

Some of the benefits you can attain after implementing the learning from the training would be:

  • Learn how crisis communications examine how the concept of crisis affects organization;
  • Learn to distinguish a crisis and basic crisis scenarios;
  • Determine crisis communications do’s and don’ts
  • Learn how to assess communications performance before, during and after communications crisis.

Program Outline/Course Overviews

  • Definitions of “Crisis”
  • Ten Types of Crisis Scenarios
  • Crisis Do’s and Don’ts
  • Crisis Communications Strategies
  • The Value of Preserving and Organization’s Reputation
  • How reputations are strengthened and weakened
  • The Crisis Communication Team
  • Writing the Crisis Communications Plan

Business Continuity Management System (BCMS) Overview

Introduction

This course will help participants earn the key requirements, expectations and requirements of ISO 22301 and gain insights best practices on business continuity. Participants will gain better understanding by learning the concepts and principles of BCMS and its application during the workshops.

Learning Objectives

Some of the benefits you can attain after implementing the learning from the training would be:

  • Understand the concepts of BCMS and how is it relevant for organizations;
  • Develop Business Continuity Plans for the organization;
  • Understand international standards on BCMS and their requirements.

Program Outline/Course Overviews

  • Overview of Business Continuity Management
  • How can Business Continuity help organizations
  • Quick review of key terms used under BCMS
  • ISO 22301:2012 Business Continuity Management System
  • Overview of Business Continuity Plan
  • Business Continuity Strategies
  • Development of Business Continuity Plan

For any questions, email TRAININGS@GCSSINC.COM or call +63-917-836-5612