Introduction

This one-day course is designed to provide knowledge about Quality Management Systems based on ISO 9001: 2015

Learning Objectives

At the end of the training, participants shall be able to:

  • Learn the principles of a quality management system;
  • Know the paradigm of the process approach and risk-based thinking;
  • Understand the requirements on how to establish, maintain, implement and continually improve a quality management system

Course Overview

2 days, 7 hours each day

Who Should Attend

  • Top Management or Senior Management who are planning to further improve their organization’s quality management system;
  • Quality and Productivity Program Managers to complement the existing quality and productivity initiatives in their organization;
  • Those whose organization is certified but have not attended the awareness program
  • Those who wish to learn how to improve further their quality management system
  • Those who wish to increase their competence about the quality management system

Course Overview

The Program is delivered using a combination of a web-based instructor-led lecture, case study and exercises on the practical implementation of the concepts discussed within the training. The topics presented below define the areas of focus under the program.

  • Overview of ISO 9001 Quality Management System
  • Quality and Business
  • ISO 9001 Development and History
  • Principles
  • History
  • Benefits
  • ISO 9001:2008 Standard Requirements
  • Quality Management System – General Requirements
  • Management Responsibility
  • Resource Management
  • Product and/or Service Realization
  • Measurement, Analysis and Improvement
  • Quality Tools and Techniques for Measurement and Monitoring
  • Implementing and Documenting QMS
  • Relationship with Other Management Systems
  • Case Studies and Discussions
  • Summary

For any questions, email TRAININGS@GCSSINC.COM or call 0917-836-5612.