- April 12, 2022
- 9:00 AM - 5:00 PM
Introduction
This one-day course is designed to provide knowledge about Quality Management Systems based on ISO 9001: 2015
Learning Objectives
At the end of the training, participants shall be able to:
- Learn the principles of a quality management system;
- Know the paradigm of the process approach and risk-based thinking;
- Understand the requirements on how to establish, maintain, implement and continually improve a quality management system
Course Overview
2 days, 7 hours each day
Who Should Attend
- Top Management or Senior Management who are planning to further improve their organization’s quality management system;
- Quality and Productivity Program Managers to complement the existing quality and productivity initiatives in their organization;
- Those whose organization is certified but have not attended the awareness program
- Those who wish to learn how to improve further their quality management system
- Those who wish to increase their competence about the quality management system
Course Overview
The Program is delivered using a combination of a web-based instructor-led lecture, case study and exercises on the practical implementation of the concepts discussed within the training. The topics presented below define the areas of focus under the program.
- Overview of ISO 9001 Quality Management System
- Quality and Business
- ISO 9001 Development and History
- Principles
- History
- Benefits
- ISO 9001:2008 Standard Requirements
- Quality Management System – General Requirements
- Management Responsibility
- Resource Management
- Product and/or Service Realization
- Measurement, Analysis and Improvement
- Quality Tools and Techniques for Measurement and Monitoring
- Implementing and Documenting QMS
- Relationship with Other Management Systems
- Case Studies and Discussions
- Summary