This course introduces the participants to the practice of Six Sigma and provides foundational skills to business process improvements using the Six Sigma methodology.

Learning Objectives

At the end of the training, participants shall be able to:

  • Know and understand the Lean Six Sigma methodology
  • Understand and apply the DMAIC approach for business process improvement
  • Develop basic capabilities in applying lean six sigma tools to achieve breakthroughs in quality while reducing process costs
  • Know and fulfill the role of a Yellow-Belt Six Sigma practitioner.

Who Should Attend

  • Anyone interested in improving their business processes using the Six Sigma methodology.

Program Duration

2 days, 7 hours each day

Program Outline/Course Overview

1. Overview of Lean Six Sigma

2. DEFINE Stage

  1. DEFINE Deliverables
  2. Customer Requirements
  3. Process Mapping
  4. Project Charter
  5. DEFINE Tollgate

3. MEASURE Stage

  1. MEASURE Deliverables
  2. Detailed Mapping
  3. Data and Measurements
  4. Process Capability
  5. Baseline Performance
  6. MEASURE Tollgate

4. ANALYZE Stage

  1. ANALYZE Deliverables
  2. Pareto Analysis
  3. Cause and Effect Analysis
  4. Root Cause Analysis
  5. FMEA
  6. ANALYZE Tollgate

5. IMPROVE Stage

  • IMPROVE Deliverables
  • Spaghetti Chart
  • 5S Program
  • Brainstorming and Affinity Diagram
  • Poka Yoke
  • Identifying Best Solution
  • IMPROVE Tollgate

6. CONTROL Stage

  • CONTROL Deliverables
  • Control Plan
  • Process and Standards
  • Process Control Systems
  • Statistical Process Control
  • Control Charts
  • CONTROL Tollgate

For a complete course outline, email