10 in stock



Supervisors play an important role in the organization. In the current competitive business environment, supervisors are under pressure to maintain momentum and make a difference in their work. This will be possible only when the supervisors possess the right skill.

This 1-day Basic Supervisory Skills training course not only provides an understanding of the techniques required for effective supervision but has been designed to give delegates the confidence to use those techniques.

Learning Objectives

At the end of the training, participants shall be able to:
  • Define their roles and responsibilities as a supervisor
  • Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations
  • Identify with the knowledge, skills and appropriate leadership behaviors required for effective supervision
  • Understand what causes motivation and how to develop it within a team Determine how and when to delegate
  • Understand and practice effective communication at the team and individual level

Who Should Attend

  • All Supervisors and those currently working in a supervisory capacity
  • Managers and Business Owners who manage or supervise people
  • Those who are responsible for the development and growth of others
  • Anyone who deals with subordinates or peers
  • Supervisors and managers who are concerned about managing performance

Program Duration

  • 1 day

Course Details

The following are the subjects to be taken up during the workshop proper

  • Topic 1: Role of a Supervisor

    • Characteristics of Supervisor
    • Qualities of Good Supervisor
    • Leadership Styles and Their Impact

    Topic 2: The General Functions of a Supervisor

    • Planning
    • Organizing
    • Staffing
    • Leading
    • Controlling

Topic 3: Required Skills for Supervisors

    • Communication
      • Types of Communication Skills in the Workplace
      • Ways to Improve
    • Human Relations
    • Importance
    • Theory Basics
    • Time Management
      • Importance
      • Tips
    • Delegation
      • Importance
      • How to Delegate Effectively
    • Conflict Management
      • Strategies
      • Skills List & Examples
    • Coaching / Counseling