Using ESG Reporting to Drive Resilience and Investor Trust in a Mid-Sized Telco Operator

Investor Pressure to Address Climate Risk and Data Security Gaps

A regional telecom operator was expanding aggressively into rural broadband, but its outdated ESG disclosures—mostly focused on donations and basic compliance—fell short of what institutional investors now expected. Amid rising concerns about climate-related infrastructure risks and cyber vulnerabilities, the company was warned it may lose out on key funding unless it improved transparency and risk communication.

IFRS-Integrated ESG Reporting Anchored in Material Risk Disclosures

We guided the client through a robust IFRS S1/S2 and GRI-aligned ESG reporting upgrade, placing emphasis on climate adaptation and digital infrastructure governance. Our scope included:

• Identifying and quantifying physical and transitional climate risks affecting towers and field operations.
• Developing new KPIs for energy use, disaster resilience, and cybersecurity practices.
• Building an investor-ready report that translated technical risk data into actionable narratives.
• Coaching the executive team on ESG disclosures relevant to capital raising and listing requirements.

Reassured Investors, Improved Risk Preparedness

• Avoided loss of funding by meeting a major investor’s ESG disclosure condition.
• Instituted new site protocols that cut downtime from weather events by 23% in one fiscal year.
• Received favorable reviews from a regional stock exchange’s sustainability office, enhancing listing readiness.
• Formed a permanent Risk & ESG Committee to oversee sustainability strategy and compliance.

Telcos Must Treat ESG Reporting as a Risk Management Tool, Not a CSR Footnote

For telecom companies facing growing scrutiny over data security and environmental resilience, transparent reporting isn’t just about optics—it’s about business continuity and investor confidence.

Ready to Report on What Really Matters to Your Network’s Future?

Let’s help you communicate risks, impact, and innovation in ways that align with today’s global ESG standards—and tomorrow’s market expectations.

Contact us at sales@gcssinc.com to start your GRI, IFRS, or ESG reporting journey today.

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